Frequently Asked Questions
Everything you need to know about shopping with Koreanbeauty
Are all your products 100% authentic?
Yes, we guarantee that every product sold on our site is 100% authentic and sourced directly from authorized distributors and manufacturers in South Korea.
How can I track my international shipment?
Once your order is processed, you will receive an email with a tracking number and a link to our global shipping partner's portal to monitor your package's journey.
What is your return policy for skincare items?
We accept returns for unopened and unused products within 30 days of delivery. Due to hygiene reasons, we cannot accept returns on items that have been opened or tested.
Do you offer free shipping?
We offer free standard shipping on all domestic orders over $50 and international orders over $150. Shipping rates for smaller orders are calculated at checkout.
How do I know which products are right for my skin type?
Each product page features a detailed description, ingredient list, and recommended skin types. You can also use our 'Skin Concierge' filter to shop specifically for oily, dry, or sensitive skin.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.